1. Introduction: These Terms of Service govern your use of Kharisma Hair Studio’s services and website. By booking an appointment or using our website, you agree to these terms.

2. Appointments: We require advance bookings for all services. Cancellations must be made at least 24 hours in advance to avoid a cancellation fee. Late arrivals may result in a shortened service time.

3. Payments: All services must be paid in full at the time of your appointment. We accept major credit cards, debit cards, and cash. Prices are subject to change without notice.

4. Refunds: We strive for customer satisfaction. If you are dissatisfied with your service, please notify us within 48 hours so we can address your concerns. Refunds are at the discretion of the management and may be issued in the form of salon credit.

5. Products: We offer a selection of professional hair care products for purchase. All sales are final, and we do not offer returns or exchanges on products unless they are defective.

6. Privacy: We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we handle your personal information.

7. Liability: Kharisma is not liable for any personal injury, loss, or damage that may occur during your visit. We take all necessary precautions to ensure a safe and pleasant experience.

8. Changes to Terms: We reserve the right to modify these Terms of Service at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

9. Contact: For any questions or concerns about these terms, please contact us at 2800 Sage Road Suite A-800 Houston, TX, 713-629-8900, [email protected].

By using Kharisma Hair Studio’s services, you agree to abide by these Terms of Service. Thank you for choosing us for your hair care needs.