Accepted Payment Methods: At Kharisma, we offer a variety of convenient payment options to ensure a smooth and hassle-free experience:

• Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
• Cash: Cash payments are welcome for all services and products.
• Digital Payments: We offer secure payment options through digital platforms such as Apple Pay and Google Pay.

Payment Policies

• Full Payment Upon Service Completion: All services must be paid in full at the time of your appointment. This ensures that we can continue to provide the highest quality service and maintain our commitment to excellence.
• Gratuity: Gratuity is not included in the service price and is entirely at your discretion. Tips can be given in cash or added to your card payment.
• Gift Cards: We offer Kharisma gift cards that can be purchased in the salon or online. Gift cards can be used for any service or product and make the perfect gift for someone special.

Refunds and Returns

• Services: Your satisfaction is our priority. If you are not fully satisfied with your service, please notify us within 48 hours. We will work with you to address any concerns, but refunds are issued at the discretion of management and may be provided as salon credit.
• Products: All product sales are final. However, if you receive a defective product, please return it within 7 days for an exchange.

Booking and Cancellation Fees

• Cancellation Fee: Cancellations made less than 24 hours in advance may be subject to a cancellation fee. This fee helps us manage our schedule and compensate our stylists for their time.
• No-Show Policy: Clients who do not show up for their appointments without prior notice may be required to prepay for future services.

Contact Us For any questions or concerns regarding payment, please contact us directly at 2800 Sage Road Suite A-800 Houston, TX, 713-629-8900, [email protected]. We are here to assist you and ensure a seamless experience at Kharisma.